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  1. Help Center
  2. Reservations
  3. Managing reservations

Managing reservations

  • What is the reservation cancellation policy?
  • Can I arrive late to class?
  • Can I switch my reservation to a different class?
  • How do I cancel a fitness class or wellness reservation?
  • How do I know if my booking cancellation processed?
  • How do I know which reservations I've booked?
  • I accidentally booked a reservation within 12 hours of reservation start time! What do I do?
  • I'm at my reservation, but the instructor isn't here. What do I do?
  • One of my past classes says, “Missed class,” but I didn’t miss it! What do I do?
  • The business wouldn't let me attend my reservation. What do I do?
  • The weather is bad and I have class. What do I do?
  • What happens if my class was cancelled by the studio?
  • What is the Japanese reservation cancellation policy?
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